📄 Terms & Conditions
Last Updated: October 11, 2026
Thank You For Choosing Pro Connect SBS. Before using our platform, please read the following terms and conditions carefully before using the services!
Please carefully review the terms and conditions outlined below before using the services provided by Pro Connect SBS, accessible via https://proconnect.sbs/.
By accessing and using this site, you enter into a legally binding agreement with Pro Connect SBS and consent to the following privacy policy, which governs the use of Pro Connect SBS and the collection, use, transfer, and processing of your information by us and our affiliates. Definitions of terms not specified in this document are as outlined in the Terms of Use Agreement with proconnect.sbs, which you also agree to by using this site.
Additional Policies and Agreements
Utilizing our services means you admit that you are following our legal use cases, which are considered extensions of this agreement, and admit that any use beyond the outlined use cases is prohibited and the responsibility lies only on the user in case of any violations:
- Privacy Policy
- Acceptable Usage Policy
Legal Use Cases for our Products
Utilizing our services means you agree to the following, which are considered extensions of this agreement:
- Authorized Corporate/Institutional IPTV: Companies, universities, hospitals, or hotels often set up private, internal IPTV networks to broadcast licensed content, internal training, or live events to their users/guests across multiple screens.
- Licensed Content Distribution: Small to mid-sized broadcasters or video-on-demand (VOD) services may provide an M3U playlist to their paid subscribers as a flexible way to access their legally licensed content. This allows subscribers to use their preferred player.
- Streaming Legally Free-to-Air (FTA) Channels: Many public broadcasters and independent channels offer an official, free M3U stream of their content. A user can compile an M3U playlist of these public, authorized streams and use the player to organize them.
- Personal Media & Home Server Streaming: Users who run a personal media server (Playlist, YouTube Playlist, etc…) or a custom home automation system (like Home Assistant) can generate an M3U playlist of their legally purchased or personally owned local media files (movies, music, home videos) and stream them to their TV via the app.
- Live Event & Conference Streaming: Organizations can use the M3U player to broadcast live streams of conferences, meetings, or church services from a secure, private stream URL to authorized internal members or paying online attendees.
- Testing and Development: Software developers, streaming platform engineers, and Quality Assurance (QA) professionals use these players to test HLS/M3U8 streams for new video platforms, ensuring compatibility, quality, and smooth playback before launch.
Legitimate User Segments
Utilizing our services means you admit that you are following our legal use cases and fall within our outlined legitimate user segments, which are considered extensions of this agreement, and admit that any use beyond the outlined legitimate user segments is prohibited and the responsibility lies only on the user in case of any violations:
- IT/AV Professionals: Those who install and configure the player on corporate display systems, hotel TVs, or campus networks to manage the company’s officially licensed or internal content feed where they obtain the proper copyright permission to their broadcast content.
- Licensed Content Distribution: Small to mid-sized broadcasters or video-on-demand (VOD) services may provide an M3U playlist to their paid subscribers as a flexible way to access their legally licensed content. This allows subscribers to use their preferred player.
- Hospitality & Retail Businesses: Those who use our app to manage a controlled set of channels (e.g., promotional videos, information channels, or officially licensed news channels) displayed on lobby or retail screens via a pre-set M3U list under their own copyrights.
- Media Enthusiasts/Technologists: Those who seek a customizable, single interface to organize all their authorized streaming sources, including free public streams and their own local media server content, on a single device like an Amazon Fire Stick or Smart TV.
- Small Content Creators/Niche Broadcasters: Those who provide an M3U playlist to their paying customers as the mechanism for accessing their exclusive, licensed content, offering flexibility over forcing them to use a proprietary app.
- Expatriates/Global Citizens (Limited Use): Those who may combine legal streams of their home country’s public broadcasters with a legally acquired premium subscription (if one is offered as a playlist) to consolidate their viewing experience.
Acceptance of Terms and Conditions
Your access to and use of Pro Connect SBS is subject to these Terms and Conditions. The website is not to be used for any unlawful purposes or in ways that these Terms and Conditions prohibit. Acceptance of these terms is mandatory for using the website. Non-acceptance requires cessation of website use.
Disclaimers and Limitation of Liability
- The website is provided „AS IS“ and „AS AVAILABLE,“ without warranties of any kind, either express or implied. We make no warranties regarding quality, fitness for a particular purpose, non-infringement, compatibility, security, or accuracy.
- To the extent permitted by law, the Pro Connect SBS app will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.
- To the full extent permissible by law, Pro Connect SBS will not be liable for any indirect or consequential loss or damage (including but not limited to loss of business, opportunity, data, profits) resulting from the use of the website.
- Nothing in these terms and conditions shall be construed so as to exclude or limit the liability of the Pro Connect SBS app for personal injury as a result of the negligence of the Pro Connect SBS app or that of its employees or agents.
- There is no warranty that the website’s functionality will be uninterrupted or error-free, that defects will be corrected, or that the website or server are free from harmful components.
- Nothing within these Terms and Conditions aims to exclude or limit liability for personal injury caused by Pro Connect SBS’s negligence or that of its employees or agents.
Private Home Viewing Only
Services are provided for your private, non-commercial use in your home only. Services must not be used or viewed in public spaces, commercial establishments, or additional residential locations. Unauthorized use may lead to service disconnection without refund.
Programming Restrictions and Minimum Requirements
Certain services may be unavailable in your area due to programming restrictions. Pro Connect SBS reserves the right to alter minimum programming requirements at any time.
VPN or Proxy Usage
The use of VPNs or proxy servers is prohibited and may result in permanent suspension.
Compatibility and Internet Service
Access to services requires devices that meet our system and compatibility prerequisites. Users are responsible for their own internet service and data usage.
Payment Information and Billing
Payment information will be shared with banks as necessary. While we employ modern security measures, we cannot guarantee complete security of payment information. Misuse of payment information is not our liability.
Rates and Prices
You acknowledge being informed about the service nature, rates, and charges, which are subject to change. Payments are due immediately, are non-refundable, and must comply with the terms even if services are suspended, terminated, or transferred.
Refunds
We offer a 7-day testing period before purchase but do not provide refunds for any issues that may arise post-purchase, including device malfunction or internet connectivity issues. We cannot guarantee the uninterrupted functionality of all channels.
All Sales Are Final
Review your orders carefully as all sales are final. We do not offer refunds or exchanges unless a service is not delivered as advertised or in compliance with legal requirements.
Contact Us
For queries regarding this policy, contact us at info@proconnect.sbs. This policy is subject to change, and we encourage regular review for updates.
